What is my INCOMING (POP3/IMAP) & OUTGOING (SMTP) mail server name?

Your incoming (POP3/IMAP) & outgoing mail (SMTP) server name is:

mail.yourdomain.com

Where yourdomain.com needs to be replaced with your actual domain name

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I received a virus through my e-mail. Does your system scan for viruses?

Yes, our system is constantly scanning and deleting viruses. Although a larger majority would be...

When downloading emails in Outlook, it gets stuck and does not finish?

Sounds like you have been sent a dodgy email that confuses Outlook. Please login to your mailbox...

I just setup my domain how do i create email accounts?

Using the login information sent to you in the Account Activation email: Log into the Control...

I think I setup my mail accounts correctly, but Outlook says: There was a problem logging onto your mail server. Your username or password was rejected

First confirm that you are using the correct password and check to make sure that the username...

I get bounced emails from your server when i send messages through my domain

Please enable SMTP authentication following instructions below, select the appropriate mail...